
Regular Notes are straightforward - they appear only on the specific application you're working on eg "Need to reschedule interview" or "Called in to update references".
Alert Notes appear by all applications this candidate makes (past, present and future) eg "Works for our competitor" or "Sent abusive message to team member, treat with caution".
Good practice: When adding an Alert Note, stick to the facts. Avoid subjective language, and only record what's necessary. If you're unsure what's appropriate to document, speak to your data protection lead before adding a note.All Jobs Pro also helps here too; if an Alert Note is old, the system will display a reminder that the situation may have changed since the note was written. It's a small but important nudge to review the flag with fresh eyes rather than act on outdated information.

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